customer experience

IPC has added Wordwatch, Business Systems’ cutting-edge Communications Compliance Management solution, to its Trading Communications Systems portfolio, providing its financial institution clients with efficient access to a unified…
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Company's performance center provides real-time start-stop remote operations combined with asset monitoring, diagnostics and remote engineering support. EthosEnergy is taking the next step in its Turning on Tomorrow strategy to improve…
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Companies using Qualtrics saw their customer satisfaction metrics rise 7-12% year over year. Companies that invested over the last three years in experience management software from Qualtrics saved an average of $6.3 million and increased…
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The SaaS platform streamlines Google Business Messages integration, facilitating seamless activation and administration for businesses. Locobuzz, India's leading unified customer experience management platform, announces the integration…
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Leaders with Northwestern Mutual, Comcast, PBS, Mastercard, LinkedIn, SoulCycle, Molson-Coors, Activision Blizzard, Carnival and Montefiore will join the ISG Xperience Summit Two-thirds of organisations will begin to streamline…
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Friction prevents habit formation, which can be detrimental to business. To win more customers, reducing this element in the customer experience is vital. As humans, we gravitate toward easily accessible areas, tools, and products.…
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Constellation Research Recognizes Global Executives Championing Disruptive Digital Initiatives Constellation Research announced its annual Ambient Experience 100 (AX100), an elite list of global executives focused on transforming both…
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To jointly offer organisations a unified, digital platform enhanced with advisory-led expertise, superior customer experience, unparalleled security and data privacy Global payroll solution provider, Ramco Systems, announced that it has…
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Cost of living concerns have eased in the last year but consumers still expect further discounts on essential items Over half of consumers who are using generative AI for shopping have already acted on product recommendations…
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Secure, Compliant GenAI Solution Accelerates and Democratizes Access to Rich Digital Insights Glassbox, a leading provider of digital experience intelligence for web and mobile applications, today announced the availability of its…
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