customer experience

Employee feedback reflects a strong global culture where people feel supported, empowered to grow and encouraged to innovate Genesys®, a global leader in agentic orchestration for customer experience (CX), announced that it…
Read More...

Latest site to create hundreds of local jobs, support hyper-growth opportunities and reinforce the CX provider’s long-term commitment to the Philippines Alorica Inc., a global leader in customer experience (CX) and digital…
Read More...

Hiring is Underway for Agents, Managers, Team Leaders, and Support Staff; Expected to Scale to 1,000 Employees Within First Nine Months ibex (Nasdaq: IBEX), the global leader in outsourced business services and AI-powered customer…
Read More...

New platform helps enterprises securely scale remote contact center and CX operations with AI-powered security, compliance, fraud prevention, and workforce resilience. TTEC, a leading global consulting, technology, and managed services…
Read More...

Employers are reshaping their talent strategies around commercial performance, customer experience and advanced technology skills, according to leading global advisory, broking and solutions company, WTW’s (NASDAQ: WTW) 2026 Q1 General…
Read More...

New report underscores progress in sustainability, enhanced disclosures, and continued investment in employees and communities. TTEC, a leading global consulting, technology, and managed services company delivering solutions at the…
Read More...

Promotes Chief of Global Field Operations Ian Tickle to Chief Revenue Officer Freshworks Inc., the leading provider of uncomplicated AI-powered software, announced leadership changes under its CEO and President Dennis Woodside. With…
Read More...

Aurigo Software, the leading provider of capital planning and construction management software for infrastructure and private owners, announced the appointment of Divya Kiran as Vice President, Human Resources. In this role, Divya will…
Read More...

Sandra Moran, Chief Marketing Officer of Schoox talks about the latest trends impacting the adoption of LMS platforms in this HRTech interview: ____________ Hi Sandra, tell us about yourself and your time at Schoox? I’ve spent my…
Read More...

Customer-First Strategy Drives Innovation, Collaboration and Results isolved, a provider of human capital management (HCM) solutions that help organizations recruit, retain and elevate their workforce, continues to raise the bar for…
Read More...