Valet Living Wins Brandon Hall Group Human Capital Management Excellence Award

Together With Quantum Workplace, Valet Living Earns Silver Medal in Best Advance in Creating a Talent Strategy Category

Valet Living the only nationally recognized full-service amenities provider to the multifamily housing industry,  announced that it is a recipient of the Brandon Hall Group Human Capital Management (HCM) Excellence Awards in the Best Advance in Creating a Talent Strategy category. The awards are given to organizations that show excellence in learning and development, talent management, leadership development, talent acquisition, human resources, sales performance, diversity, equity & inclusion and the future of work. Entries were evaluated by a panel of veteran, independent senior industry experts, Brandon Hall Group analysts and executives based upon these criteria: fit the need, design of the program, functionality, innovation and overall measurable benefits.

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Valet Living, in partnership with Quantum Workplace, transformed its talent management strategy to drive associate, team and business success. With its new program, Valet Living was focused on getting the right talent in the right seats, and then retaining those individuals through intentional coaching and mentoring to optimize performance. Valet Living’s talent initiatives have achieved broad adoption across the organization, as more than 80% of its associates are intentionally discussing their performance and growth opportunities each month.

“For the past four years, through our partnership with Quantum Workplace, we have taken a progressive approach to talent management, with the addition of monthly performance conversations, regular talent reviews and associate experience insights,” said Henry Toledo, chief people officer at Valet Living.  “These talent management strategies have enabled Valet Living to continue to deepen our engagement with associates while ultimately providing an exceptional experience for our clients.”

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Recently Valet Living’s Talent team added another layer to its talent management strategy by creating a comprehensive talent book identifying high potential associates across the organization.  Those identified associates were then invited to participate in the creation of personalized development plans focused on readying them for promotion.  Valet Living believes that this investment positions them well to win in the war for top talent currently impacting so many employers.

“The program on which we partnered with Valet Living to create and execute helped them attract and retain the right talent, thereby elevating engagement and performance across their organization,” said Greg Harris, co-founder and chief executive officer at Quantum Workplace. “We are honored Valet Living’s hard work and dedication were recognized by The Brandon Hall Group in this prestigious competition.”

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