Compensation & Benefits and Customer Success rose while HR and Customer Support declined.
Compensation & Benefits searches rose 329.26% in SignalHire’s comparison of January through June 2026 with the same months in 2025. Customer Success increased 140.44%.
These increases give employers a reason to examine specialist duties. A larger percentage alone cannot show whether one role replaced another.”
— Ruslan Farakheiev
Search changes by category
Compensation & Benefits: searches up 329.26%.
Customer Success: searches up 140.44%.
Human Resources: searches down 37.13%.
Customer Support: searches down 9.52%.
What the data shows
Human Resources searches fell 37.13%, and Customer Support declined 9.52%. Compensation & Benefits and Customer Success moved in the opposite direction. Each percentage uses the category’s own 2025 baseline. The report does not infer that specialists replaced broader roles.
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About the comparison
The figures count recorded SignalHire searches for January through June in each year. Categories include industries and job functions. Searches can have different purposes, and the table does not identify each user’s intent. The analysis does not measure job postings, completed hires, or national employment.
Advice for candidates and employers
HR job seekers with compensation work should describe the pay reviews or benefits administration they actually handled. Customer support applicants considering customer success should show relevant account work, such as onboarding or renewals. A new title needs support from previous duties. The figures do not establish that every generalist should change careers.
Employers should state which responsibilities belong to the vacancy and which qualifications they need. A compensation analyst and an HR administrator need different screening criteria. Customer success and customer support roles also differ. Check the skills required against the job’s actual workload before using the larger percentages to justify a new position.
SignalHire provides professional profile search and available verified contact details for recruiting and sales teams. Read the analysis for the full category comparison, candidate advice, and related reports.
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