Zoom

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automation With 43% of consumers saying chatbots fail to resolve their issues, Zoom Virtual Agent 3.0…
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Zoom debuts AI Companion 3.0 with agentic AI, delivering powerful new features and work surfaces to transform how teams communicate and collaborate across its platform Zoom Business Services to launch agentic AI features for…
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Kona provides tailored coaching and enablement to managers in native workflows like Slack, Zoom, and Google Meet helping improve critical manager effectiveness skills that increase performance, engagement, and retention 15Five, the…
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Accomplished Leader and Strategic Software Executive Joins from Zoom to Spearhead Customer Experience Initiatives ControlUp, at the forefront of Digital Employee Experience (DEX) management, announced that Beau Dolinsky has been appointed…
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ProFeatures allows users to go beyond screen share and collaborate live within Zoom Class Technologies announced the release of ProFeatures for Zoom. Built on the Zoom platform, ProFeatures transforms collaboration and improves…
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Meeting Room Solutions, Unified Collaboration Platforms and Digital Signage for Organizations Seeking to Modernize and Simplify Employee Collaboration Needs AVI Systems, the largest global audiovisual and unified collaboration…
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Avaya customers can gain additional value from their existing investments in Avaya's private cloud and premise-based solutions while also leveraging Zoom’s user experience and interface to power their collaboration needs. Zoom and Avaya…
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Now customers can seamlessly purchase Zoom Workplace products –- such as Meetings, Team Chat, Phone, Whiteboard, Spaces — as well as Zoom Contact Center and Revenue Accelerator in AWS Marketplace. Zoom announced that Zoom Workplace,…
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Zoom’s latest products and features, including new AI Companion features for Zoom Phone and extended capabilities with Ask AI Companion, a refreshed look within the Zoom app, and more, will provide its customers with the all-in-one…
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Zoom Compliance Manager provides a single integrated platform for risk and compliance management, data governance, and information protection across the Zoom platform, powered by Theta Lake. Zoom Video Communications, announced the launch…
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