Tymeshift

Earlier this week, Zendesk announced that it is acquiring Tymeshift to transform contact centers with AI-powered workforce management capabilities. More than 90% of customers already use AI for various purposes within the Zendesk…
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The new world of work in today’s ‘’new normal’’ demands better communication between departments to help reduce employee disengagement and to ensure a continuous learning environment for employees. This will help deal with the top…
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Predict future contact volume and staffing needs with ease. Tymeshift, a workforce management solution for the modern age made exclusively for Zendesk, has launched a Forecast feature that gives support teams accurate predictions of future…
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Tymeshift, creator of a powerful WFM solution for the modern age, has announced the publication of their book Undefined World. HR Technology News: With School Re-openings Uncertain, Google Spotlights Lumin PDF for Remote Classrooms…
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Tymeshift, a workforce management solution built for the modern age, announces the addition of two features to the platform; Slack Integration and Talk+. The announcement coincides with Zendesk’s San Francisco Showcase event, as Tymeshift…
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