ITSM

Sysaid’s Annual Survey of It Professionals Found Team Productivity, Automation, & Enhanced Employee Experience as the Top Service Desk Goals for 2022 SysAid, a leading provider of IT service management software, announced the…
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Annual Awards Program Recognizes Innovation in the Global Remote Technology Industry Workato, the leading Enterprise Automation platform, today announced it has been awarded ‘Employee Onboarding Solution of the Year’ award…
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ManageEngine, the enterprise IT management division of Zoho Corporation and the developers of ServiceDesk Plus, the flagship ITSM suite used by more than 100,000 service desks worldwide, today announced the results of its survey, The State…
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Cherwell Service Management Customers Can Access Free Applications from the Company’s New Marketplace Now Cherwell Software, a global leader in service management, has announced two new Cherwell applications…
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New Funding Round Led by Insight Partners to Fuel Product Innovation and Accelerate Company Growth Espressive, a pioneer in artificial intelligence (AI) for enterprise service management (ESM), announced $30 million in Series B funding…
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Cherwell Service Management 10.0, built on the Cherwell CORE platform, expands engagement channels, introduces new models of collaboration, and leverages ground-breaking machine learning and natural language processing technology…
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SysAid's ITSM Future-Readiness Survey explores the greatest opportunities and challenges facing the IT industry SysAid, a leading provider of IT service management (ITSM) solutions, released the results of the ITSM…
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Digital Transformation of Enterprise Service Management (ESM) Will be Made Possible Through AI-based Consumer-like Employee Experience Apps Espressive, a leader in AI for enterprise service management, announced its vision of a world…
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Espressive Survey Reveals that Enterprises are Prioritizing Artificial Intelligence for IT Service Management in 2019 Espressive, the pioneer in AI for enterprise service management, has released the findings of a new Pulse Report focusing…
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