Customer Service

New offering allows customers with time-sensitive IT projects to access a nationwide network of experienced and tenured customer service engineers Peak-Ryzex, Inc., a provider of digital supply chain and mobile workforce…
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Remote job listings have grown more than 50% in customer service, finance, marketing and real estate career categories FlexJobs has seen a significant increase in people looking for remote and flexible jobs since the COVID-19 crisis began,…
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Minnesota-Born Boot Company to Promote Jobs, Not Boots, Transforming Its More than 525 Stores into Job Centers, Turning Its Customer Service Line Into a Job Search Hotline and Flipping Its Marketing Channels to Highlight Available Job…
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Quinyx, a leading workforce management solutions provider, and Concrete, an employee engagement and task management platform, announced their partnership to integrate technologies. This new partnership will improve how retailers plan labor…
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Paychex chatbot awarded for Best Use of Technology in Customer Service  Paychex, Inc., a leading provider of human resources, payroll, benefits, and insurance solutions, has won a Stevie Award for Excellence in Customer Service. This…
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Charles Read, a licensed CPA and the Founder & CEO of GetPayroll in Lewisville, TX, joins us in this TecHRseries interview to share excerpts from his 50+ years of personal and professional experience. A Marine Corps veteran, Mr.…
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 Artificial Intelligence is a major breakthrough for customer support functions, offering answers in real-time and asking intelligent follow-up questions. Customer support and service areas are ideal candidates for AI-enabled improvements…
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An Entrepreneur, or Business Leader, has three key missions within his organization: Business Development, Profitability, and maintaining Visibility. The entrepreneur must perform various management, production and Sales Functions. But,…
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California and New York Are the Top Choices for UK Workers Planning a Career Move to the USA Jobseekers in Britain keen on chasing the American Dream are most likely to be looking for roles in California, New York and Florida, according to…
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SpiraLinks Corporation is pleased to announce version 8.6.1 of FocalReview for use by Total Reward & HR professionals administering employee Compensation Planning and Employee Performance Management processes.    SpiraLinks…
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