customer experiences

NewRocket, an Elite ServiceNow Partner that advises and supports clients in designing, implementing, and managing digital workflows to improve employee and customer experiences, announced that it will connect its internal learning and…
Read More...

Instant Teams, a leading global talent marketplace that connects companies to military and veteran spouses for remote work solutions, announced that business process outsourcing (BPO) sales veteran Greg Avallone has joined Instant Teams as…
Read More...

Journey into Tech Please tell us about your role at BMC Software.  As Chief Technology Officer for BMC Software, I oversee the BMC Innovation Labs as well as the company’s overall technology strategy, and corporate development. My…
Read More...

Global Processing Services (“GPS”), a leading global payments technology platform,announced the appointment of Sharyn Wilson as Chief People Officer. “Great customer experiences are rooted in great employee experiences, where employees…
Read More...

For the first time ever, companies will have automated insights into how their employee, customer and brand experiences impact each other Qualtrics  the leader and creator of the experience management category, announced CrossXM,…
Read More...

 More than two thirds (68%) of UK marketers are embracing a hybrid approach to work to support their teams in the creation of new ideas having overcome the challenges of the past two years. That’s according to research from digital…
Read More...

Additional solutions in latest platform release help deliver better employee and customer experiences, simplify order management and employee scheduling ServiceNow the leading digital workflow company making the world work better for…
Read More...

UiPath, a leading enterprise automation software company, announced a strategic partnership with NCS for the deployment of enterprise-grade automation capabilities. The partnership will support NCS in its journey toward becoming the leading…
Read More...

Uniphore joins Cisco SolutionsPlus Partner Program Uniphore, the leader in Conversational Automation, announced that it has joined Cisco SolutionsPlus, an industry-leading partner program that helps enterprise buyers…
Read More...

Cloud-native Applications and Highly Distributed Compute and Hybrid Work Environments Drive Increasing Complexity in the Network Enterprise Strategy Group (ESG), a leading IT analyst, research, and strategy firm, and a division of…
Read More...