Making Micro-credentials Meaningful and Accessible

D2L, a global learning technology company released a new research report, Enabling Learning for Life: New Realities for Work and Education, showing that American workers are struggling to locate relevant micro-credential programs—and often don’t understand how they relate to career advancement. The study indicates that American workers want to learn but continuous upskilling is still not the norm, despite its critical importance in economic environment of accelerating technological change.

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“We know how important learning is to both individuals and organizations to stay competitive, but we can also see that workers are still finding the micro-credential environment difficult to navigate,” says John Baker, CEO of D2L. “Collectively, we’ve made great strides in bringing high-quality education opportunities closer to the workers that need them to develop their skills, including with new technology. Together with organizations and higher education partners, we will keep working to make micro-credentials accessible, make their adoption frictionless, and make employee progress easier to track, for far greater overall impact.”

D2L found that among U.S. workers surveyed only about a third (35%) had taken any professional development education or training over the previous year, but they are generally interested in doing so – and that interest grows with age.

While micro-credentials are increasingly helpful in providing targeted skills development options for working adults, D2L found little awareness of micro-credentials, nor of their value, among those U.S. workers surveyed. A quarter of those polled (25%) said they were not sure where to find providers that offer micro-credentials, and nearly the same proportion said they were unsure how a micro-credential could help them progress in their career.

Many American workers said that they are looking for an easy way to find and compare upskilling programs—even more than they are seeking more financial support. And roughly two in five of respondents said they would like to take those courses online.

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Filled with original research and compelling interviews with 15 leaders in education, Enabling Learning for Life: New Realities for Work and Education offers recommendations for employers, higher education institutions and governments to make continuous upskilling simpler and more accessible. For corporations and institutions, those include making further investments in continuing education and skills development – like partnerships with D2L Wave – pooling resources and creating new partnerships. And for governments, recommendations included introducing supportive policies including incentives and financial supports.

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