Workday Announces New AI Agents to Transform HR and Finance Processes
Company Unveils AI-Powered Agents for HR and Finance Use Cases Including Recruiting, Expenses, Succession Planning, and Business Process Optimization
New Agents Anticipate and Streamline Common Business Workflows to Increase Productivity
Workday, a leading provider of solutions to help organizations manage their people and money, unveiled four new AI agents to dramatically simplify work across HR and finance. Recruiter, Expenses, Succession, and Workday Optimize Agents will anticipate and streamline common business workflows to drive productivity and free users up to do more strategic, meaningful work.
The agents, powered by Workday Illuminate, represent the next stage of enterprise AI – propelling the industry from disparate AI features to end-to-end business process transformation. The agents revealed today are the first of many to come from Workday as the company seeks to radically simplify business processes for end users and elevate humans at work.
“The potential for AI to revolutionize the way we work is undeniable, but for many companies, the path to significant impact has been elusive,” said David Somers, chief product officer, Workday. “Workday Illuminate and our new AI agents are here to change that. By transforming end-to-end finance and HR business workflows, we’re empowering companies to unlock exponential value across their entire organization.”
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Recruiter Agent: Find and Hire the Best Talent Faster. Workday is reimagining talent acquisition with this AI agent, which builds on capabilities available in HiredScore today, to streamline hiring tasks across Workday. Shared Workday and HiredScore customers are already seeing a 25% increase in recruiter capacity thanks to AI, and Recruiter Agent will take that a step further to proactively source passive candidates, automate outreach, and recommend top talent for open roles – significantly reducing time-to-fill roles and improving hiring quality. The agent automates tasks like creating job descriptions, sourcing candidates, and scheduling interviews, and provides AI-powered insights into candidate profiles. Recruiter Agent also integrates with communication platforms like Microsoft Teams, enabling hiring managers to receive notifications and leave interview feedback directly within the users’ natural flow of work.
Expenses Agent: Automatically Create and Submit Expense Reports with AI. Companies around the globe spend, on average, approximately half a million dollars and nearly 3,000 hours correcting errors in expense reports annually. Expenses Agent virtually eliminates the need for manual expense reporting with near-touchless expense report creation, submission, and approval. An employee traveling might receive a text message prompting them to upload their breakfast receipt as soon as they complete their transaction at the cafe. The system will match the receipt with the credit card transaction and create the expense line automatically. When the employee checks out of the hotel, they send the receipt to Workday from their phone, and Workday alerts the employee when the hotel expense has been itemized and is ready for review.
Succession Agent: Find and Grow Future Leaders. Succession Agent transforms succession planning from a periodic exercise to a continuous AI-powered process. This agent automates the succession planning process and proactively helps managers identify and develop future leaders within their organizations. The agent can proactively prompt managers to update their succession plans, automatically recommend successors from across the organization, and generate personalized development plans for top talent to help them prepare for their next role.
Workday Optimize: Drive Business Efficiency and Identify Blind Spots. The Workday Optimize agent streamlines business processes in Workday. It identifies bottlenecks, inefficiencies, and deviations from best practices. For example, it can automatically flag and fix issues in the employee onboarding process, such as manual data entry or out-of-order steps.
In addition to these new agents, Workday is also building integrated agent capabilities with partners like Salesforce, Microsoft, and others to provide users with seamless assistance across the most-used enterprise platforms.
“To stay competitive in this rapidly evolving age of AI, companies need to figure out how to apply AI across entire business functions to drive real value,” said Micky North Rizza, IDC. “Workday Illuminate and the company’s new AI agents are paving the way for this transformation, empowering businesses to streamline operations, enhance decision-making, and achieve unprecedented levels of efficiency and agility.”
The new AI agents and other latest innovations from Workday will be on full display at Workday Rising in Las Vegas this week.
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