From the candidate onboarding stage to creating a wholesome employee experience, artificial intelligence(AI) plays a very crucial role in uplifting the overall experience and the lifecycle of an employee in an organization. An employee lives out their work life with the organization, and the tools powered by artificial intelligence help in transforming the workplace trends and cultures to suit changing needs.
HR Technology News: TecHRseries Interview with Troy Thibodeau, Chief Marketing Officer, Ascentis
Undoubtedly, AI offers plenty of benefits in the HR industry, but these benefits do not come instantly. It is a long journey that everyone has to go through. The short term results are often seen during automation, the medium term benefits in augmentation followed by the long term benefits in the amplification of human activities.
AI is popping out of every HR software today and as per a research, 38% of today’s enterprises are already utilizing sort kind of AI powered tool in their organization. How are AI powered tools changing the landscape and the scope of the future of work? A few examples:
Transformation in candidate and employee experience
In the words of Mike Fenion, Chief people Officer at PWC, the simplification in everyday work processes will lead to more productivity at work. With various AI powered tools handed over to the employees today, most redundant and bureaucratic documentation is conveniently done. The repetitive work, friction and manual work is reduced, which gives more time to the employees for insight oriented actions, following a scientific approach and substantially adding to the growth of the organization.
Online on-demand platform to support remote work
Today we have plenty of on-demand platforms such as Slack, Zoom and many more that help organizations and employees support their remote work. Due to such collaborative AI tools the style of working is improved and these tools help the employees to connect and collaborate with each despite the geographical and time zone constraints. Remote working is going to be a go to thing for organizations in the near future.
Diversity & Inclusion merged with the hiring process
The executive Vice President at Salesforce quoted that equality will be the motto of most of the organizations very soon. The Diversity & Inclusion initiatives will become a priority in the recruitment process and it is going to be a business imperative in the near future. AI based recruitment tools will aid to bolster and setup these processes by filtering the best resumes in front of the recruiters.
More demand for omnichannel communication
We have talked about many AI powered communication tools for employees around the world before. The Workplace by Facebook, Bitrix 24 are some of the premium tools built by tech giants. They support omnichannel communication between Millennials and the Gen-Z candidate pool. Further, Gen-Z values the rapport and position more than the salaries given to them; this will give rise to a new culture of adding more importance to the intangible benefits in the organization using AI.
More transparency in Performance Management
Artificial intelligence and machine learning with the help of natural language processing, will add more transparency to business processes. Performance management tools such as Qualtrics, Paylocity, Glint enable predictive analysis, let the managers provide bias-free performance reviews and propose an immediate course of correction. The real-time feedback cycle would detect the gaps in the previous cycle and suggest changes.
Unified Engagement Platforms on rise
There is an ever increasing demand for one stop, unified platforms for employees. The cloud based AI tools are just catering to the needs and demands of the market. Not only are HR tasks done accurately on the digital platform making the employees more productive than ever before, other core operational business activities can also be managed well.
Called – Unified Engagement Platforms (UEPs), these platforms strive to eradicate the variable, choppy and frustrating experience of the employees with bureaucratic processes and systems in an organization.
Requirement of on-demand talent models
One of the most noteworthy trends experts talk about in the coming months is the scalability and the adaptability of the new workforce models. The employees will be eager to improve their network and embrace more open workforce models. A study has suggested that by the end of 2020, 40% of the American workers would be independent contractors and this is a blessed gift from the rise of the gig economy.
AI along with robotics, machine learning are creating a mark in modern organizations. The future of HR and HR Tech, like several other industries will also be driven by it.