Symphony Talent Introduces Tala and GenAI Email Builder, Advancing Talent Acquisition Team Efficiency
New AI assistant Tala powers GenAI Email Builder to enhance productivity and bring scalability to how recruiters engage talent and drive outcomes.
Symphony Talent, a global leader in talent acquisition solutions, announced the launch of Tala—its new AI-powered talent acquisition assistant—and GenAI Email Builder, a new capability powered by Tala that helps talent acquisition teams craft personalized, on-brand recruitment emails with speed, accuracy, and strategic impact.
More than just an efficiency tool, GenAI Email Builder brings brand intelligence and guardrails directly into the content creation process. Using generative AI trained on an organization’s approved messaging, templates, and tone of voice, Tala produces email content that adheres to established standards, delivering both high-quality output and meaningful time savings for busy recruiting teams.
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“AI is becoming an essential part of how modern talent teams work,” said Kermit Randa, CEO of Symphony Talent. “Tala and GenAI Email Builder give clients AI assistance that directly improves recruiters’ daily work—intelligent, brand-aware, and built for real recruiting workflows. This isn’t about experimenting with AI; it’s about delivering measurable value and enabling teams to create meaningful candidate experiences at scale.”
Seamlessly embedded in the SFX CRM, GenAI Email Builder enables teams to generate polished, recruitment-ready content with minimal prompts. Tala supports every stage of creation—from drafting subject lines to refining tone—reducing manual writing time so talent marketers can focus on segmentation, storytelling, and higher-value campaign strategy.
“GenAI Email Builder delivered clear efficiency gains for us,” said Morgan Benner, Manager, Talent Acquisition, at Cleveland-Cliffs. “Tala produced structured, usable drafts and responded well to tone adjustments, all while letting us maintain full control over the final message.”
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