WFM software

AI has netted another big win for a technology innovation company -- Zendesk. In the era of generative AI and LLMs, missing out on their augmentative capabilities is a major FOMO moment for any organization.  Zendesk understands this, and…
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Golden Star Enterprises Ltd., provides insights on the Workforce Management (WFM) market. Today, most office tasks are performed in a clockwork manner, requiring executives and other employees to use their decision-making faculties even…
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