Information Services Group

ISG Provider Lens report sees the COVID-19 pandemic driving public sector organizations to embrace digital and virtual work environments US public sector organizations are transitioning to digital workplaces in response to the…
Read More...

ISG Provider Lens report sees more US enterprises partnering with service providers on digital transformation goals spanning remote work, supply chains and sustainability Changing business priorities in the face of the…
Read More...

ISG Provider Lens report says adoption of automation for customer interactions, document processing and other processes bucking national trend of lower IT spending Many British enterprises have been investing in…
Read More...

ISG Provider Lens report says advanced, AI-powered automation solutions are well-suited to the region’s technological maturity, high labor costs and aging workforce The Nordics region is well-positioned for growth in…
Read More...

ISG Provider Lens report says trends in endpoint management, communications and collaboration and employee engagement have accelerated under new conditions The growth of remote and hybrid working, accelerated by the…
Read More...

ISG Provider Lens report also sees companies in Germany looking for service providers to help them manage multiple cloud environments Enterprises in Germany are embracing public cloud services to enable remote…
Read More...

Welcome to the HR Tech Roundup. We have gathered the top HR trends for 2021 with different HR categories like Employee Engagement, e-Learning, Training and Development, Employee wellness, Career Development and Artificial Intelligence.…
Read More...

ISG Provider Lens report says enterprises have started letting some employees work from home part-time and are working with service providers to lower barriers to remote work Many of the largest enterprises in Germany…
Read More...

Upcoming ISG Provider Lens report will examine providers of ServiceNow-related consulting, managed services and implementation services Information Services Group, a leading global technology research and advisory firm,…
Read More...

According to the ISG Provider Lens study, the demands on home office work and consumers' increasing preference for digital channels over voice calls have permanently changed the industry. Contact centers in Europe and…
Read More...