Frost & Sullivan

Businesses Need to Deploy a Modern, Intuitive ITSM Platform to Achieve Faster Time to Value, Finds Frost & Sullivan Employees have growing consumer-like service expectations from their employers who receive highly responsive…
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MCM Telecom Stands Out for Its Wide Range of Telecommunications Services That Significantly Increase the Connectivity and Productivity Strategies for Companies With Hybrid Work Environments Frost & Sullivan has recognized MCM…
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Frost & Sullivan recently assessed the Southeast Asian building automation industry, and based on its findings, recognizes Quantum Automation (QA) with the 2021 Building Automation Competitive Strategy Leadership Award. The company…
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Incentivizing and Engaging Agents Results in Big Leaps in Performance and a Subsequent Rise in Customer Satisfaction, Finds Frost & Sullivan The COVID-19 pandemic caused a temporary shift in investment priorities in the contact…
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In today's hybrid work environment, businesses are increasingly evolving meeting formats to accommodate people working from various locations worldwide. Underscoring this trend, Frost & Sullivan and Shure's latest white paper reveals…
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Global Reach Cloud Infrastructure Provides Canadian Organizations with High Quality Connectivity and Reliability 8x8, Inc., a leading integrated cloud communications platform provider, announced enhanced cloud…
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Yellow.AI’s Platform Offers Seamless Interoperability Across Multiple Use-Cases, Languages, and Communication Channels Based on its recent analysis of the Middle Eastern and South Asian conversational AI market, Frost & Sullivan …
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Based on its recent analysis of the Global Cloud Meetings and Team Collaboration market, Frost & Sullivan recognizes Workplace from Facebook with the 2021 Global Customer Value Leadership Award for leveraging the brand power of its…
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With Remote Work Becoming More Popular, the Secure Remote Access Segment Is Expected to Maintain Its Strong Growth Momentum, Finds Frost & Sullivan Frost & Sullivan's recent analysis of the Asia-Pacific (APAC) network…
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The Solution Complements the Client’s Existing WFM Solution and Helps Nurture a More Agile, Skilled, and Future-Ready Workforce Based on its recent analysis of the global workforce management (WFM) and intraday automation market, Frost…
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