Frost & Sullivan

Frost & Sullivan assessed the audio conferencing rooms market and, based on its analysis, recognizes Shure with the 2022 Global Enabling Technology Leadership Award. The company transforms meeting rooms into high-impact collaboration…
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CXone delivers extended digital-first reach, hyperpersonalization, true omnichannel with digital-to-voice elevation, real-time interaction, expanded self-service, and workforce engagement Frost & Sullivan recently researched the …
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Report finds that small and medium-sized businesses (SMBs) that offer both fully remote and hybrid work environments are seeing a significantly higher increase in customer retention (79%), as well as meaningful increases in employee…
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Frost & Sullivan's recent analysis reveals that technology vendors are rolling out new and improved communication, collaboration, and contact center solutions to help financial service institutions connect a workforce that is more…
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Avaya OneCloud Delivers Strong and Effective Communications and Collaboration Solutions to Enable Outstanding Customer and User Experiences Avaya, a global leader in solutions to enhance and simplify communications…
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The Flex Digital Workplace Technology Platform Offers Flexibility, the Best Collaboration Experience, and a High Level of Security, Serviceability, Reliability, and Management Recently, Frost & Sullivan researched the global…
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Teleperformance Continues to Be a Preferred Partner for Fast-Growing and Leading Companies Looking to Redesign Their CX and Business Processes Frost & Sullivan has identified Teleperformance as the growth and innovation…
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In the past few decades, globalization, evolving workforce demographics, shifting customer requirements, and technology advancements have transformed value propositions and competitive factors across every industry. However, the recent…
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Webhelp, a leading global provider of customer experience (CX) and business solutions, has been recognized as an industry leader in Frost and Sullivan’s 2021 Frost Radar report, ranked as the most innovative CX organization overall, and in…
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Launch Follows Strong Growth and Deepened Commitment to Global Expansion and Partners LogMeIn, Inc., a recognized leader in remote-work technology, announced it has rebranded as GoTo to reflect its deep dedication to making IT easy,…
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