Customer

New leader to help scale a more proactive, value-driven customer success organization aligned to adoption, retention, and growth. iManage, the company dedicated to Making Knowledge Work, announced that Linda Henry has joined the company as…
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Customer success and revenue teams can build agentic retention workflows on Gainsight's customer intelligence using AI tools like Claude and ChatGPT. Gainsight, the retention engine powering the world's most customer-centric companies, …
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New Services offering spans HR Consulting, Technical Services, and HR Outsourcing. BambooHR, the leading people intelligence platform for HR, payroll, and benefits,  announced BambooHR Services, a comprehensive offering created in response…
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PensionBee, a leading online retirement savings provider,  announced its certification as a Great Place To Work. The achievement was driven by a rare 100% employee satisfaction score and comes as the company continues to scale its U.S.…
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“Digital Twins” Software Replicates Human Expertise for Enterprise Sales, Training, And Customer Engagement. Helport AI Limited, a global technology company serving enterprise clients with intelligent customer communication software and…
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Innovative Feature Improves Learning Engagement and Powers Training Business Growth DigitalChalk, a leading provider of comprehensive learning management solutions, is proud to announce the release of DigitalChalk Integrations. This…
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HalfPriceSoft.com offers a new 2024 version of ezPaycheck for novice payroll processors, ease of use and peace of mind. Download and test drive to get ready for the new tax year. EzPaycheck payroll software from Halfpricesoft.com has been…
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New tool uses large language models (LLMs) to speed up Airwallex’s Know your Customer (KYC) assessment, helping customers get up and running faster. Early results show an average 50 percent reduction in ‘false-positive’…
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NI Expands Investment in the Ti Customer Learning Cloud With Shift to All Digital VILT Model that Improves Customer Experience and Operational Efficiency  Thought Industries, the world's #1 platform for customer learning management…
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New guide outlines a proven approach to designing and executing optimized experiences through analytics Merkle , a leading technology-enabled, data-driven customer experience management (CXM) company, today released The Complete Customer…
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