Customer Service Operations

Sneak Preview of Frost & Sullivan Global CX Survey Results Two of every three enterprises plan to inject AI-Powered Workforce Engagement Management (WEM) applications into their customer service operations, according to the upcoming…
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Cevitr, a UK based company, announced a partnership with The Dining Club Group (The DCG), the largest dining club in the world comprising of tastecard, gourmet society and hi-life, to digitally empower their Customer Services Team by…
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