Customer Feedback

GrowthOps and Alida will together support organizations in elevating customer experience through listening and acting on customer feedback Alida, a leader in Total Experience Management (TXM), announced GrowthOps will…
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Successful Program Expands into 11 Countries and Territories Sagicor, a prominent financial and insurance company in the Caribbean and the Americas, is expanding its digital customer engagement reach in the Caribbean with Life.ioEngage.…
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Thought Industries, the world's #1 platform for customer learning management (CLM), announced the launch of Thought Industries Academy—an industry-first on-demand center of excellence that provides customer learning professionals with…
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SAP works tirelessly to listen, engage, learn from, and build relationships with customers. Customer feedback – both praise and criticism – is what keeps us inspired to innovate and develop new SAP SuccessFactors products and partnerships…
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In times when opportunists with aspirational ideas believe that spending more always means earning more, the ethic of conservativism, frugal application of financial factors, and maximum exhaustion of efforts are often ignored. The…
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Machine learning-powered solution intelligently automates finding correlations between open-ended text feedback and quantitative ratings Luminoso, the natural language company that provides AI-powered customer insights, announced Score…
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