Browsing Tag

customer expectations

isolved Survey: One in Three Business Owners Cite Employee Relations as a Key Factor in Increased…

PR Newswire Sep 4, 2024

New Report Reveals How Poor Employee Experience Leads to Lost Customers and Company Revenue isolved, the most-trusted HCM technology leader, announced the findings from its Business Owner Imperative: AI, EX & HR Optimization Survey,…
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HR Technology

65% of Consumers Say Negative Customer Service Interactions Motivate Them to Consider Switching…

HRTech Specialist Feb 3, 2023 0

Medallia study identifies new consumer expectations that highlight increasing challenges and opportunities for organizations Medallia, the global leader in customer and employee experience,announced the findings of its new…
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Learning and Development

Multimedia Plus Operational Impact Research Survey Says Remote Positions Losing Luster

HRTech News Desk Apr 6, 2022 0

Multimedia Plus, a training and communications technology company, released its fifth survey measuring the effects on pressing technology, training, and spending priorities in the retail and hospitality industries. The survey, launched on …
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Employee Engagement

Globant Releases Study on How to Power a People-First Culture

HRTech News Desk Nov 14, 2019 0

New report highlights the critical role digital experiences play in enhancing the employee experience About half (51%) of employees, regardless of their job title or role, say their peers are the No.1 group that inspires them to stay with…
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