Cloud Contact Center

Lifesize, a global innovator of immersive enterprise communication solutions, today announced a bevy of new features and integrations for the Lifesize CxEngage contact center-as-a-service…

3CLogic, a leading provider of cloud contact center solutions, announced its multi-country sponsorship of ServiceNow annual Now at Work Digital Experience event. The annual event, recently…

Now, it’s AI’s time to revolutionize the contact center by enabling amazing customer experiences, driving up customer loyalty and increasing revenue. More broadly, AI is transforming the…