Cloud Contact Center

“America’s Largest Injury Law Firm” integrates cloud call center solution with ServiceNow® IT Service Management and existing on-premise legacy system to automate quality assurance, reduce operational costs, and personalize…
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Rapidly Growing Cloud Contact Center Provider Expands Global Operations in Middle East and Australia UJET Inc., the world’s most advanced cloud contact center provider, announced international expansion plans in…
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Mindful combines with the Genesys Customer Experience Platform to give customers control with options to connect with a brand through voice, text, website, or app—so they can start the conversation where they are VHT, a leading…
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Cloud Call Center provider and ServiceNow recognized for Best Partnership during annual awards by leading technology research firm 3CLogic the voice-enabling and cloud contact center platform solution for ServiceNow,…
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Rapidly-growing, disruptive cloud contact center innovator partners with powerful scheduling and analytics provider to transform the employee and customer experience UJET Inc., the world’s first and only CCaaS 3.0…
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Provides Highest Quality of Service and Reliability for Employees and Contact Center Agents in the Philippines; Global Reach Now Expands to 48 Countries and Territories, Including Panama 8x8, Inc., a leading integrated cloud…
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Leading cloud communications service provider a platinum sponsor for Avaya’s flagship user conference, transforming customer and employee experience with new platform innovations for $80B hybrid-work opportunity…
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Five9, Inc., a leading provider of the intelligent cloud contact center, announced it is adding a new capability to help businesses reimagine their self-service experiences using life-like conversational AI synthesized from human voices.…
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3CLogic, the leading voice-enabling and cloud contact center platform solution for ServiceNow, announced the selection of its platform by Nissan, one of the world’s largest car manufacturers. The platform will support Nissan’s Global People…
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UJET adds advanced workforce engagement capabilities to its CCaaS 3.0 cloud contact center through a partnership with Playvox -UJET, Inc., the world’s first and only CCaaS 3.0 cloud contact center, announced its partnership with…
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