Calabrio

Integration of Echo AI Advances Calabrio’s Aim to Improve Customer Experiences and Optimize Contact Centers Through Cutting-Edge AI Calabrio, the workforce performance company, announced the acquisition of Echo AI, a generative…
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Empowering contact center agents with powerful self-service tools while providing contact centers with AI-driven insights Calabrio, the workforce performance company, today announced that Calabrio Workforce Management (WFM) now…
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Calabrio, the workforce performance company, announced the appointment of Dave Rhodes as Chief Executive Officer (CEO), effective immediately. Rhodes succeeds Interim CEO Joel Martins who will continue in his role as Calabrio’s Chief…
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Corresponding 2024 Summer Release free webinar offers in-depth Insights and Interaction Summary product demonstrations Calabrio, the workforce performance company, unveiled its Summer of AI Innovation Summer Release announcement, featuring…
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Increased flexibility, scalability and advanced functionalities provide superior customer experiences Calabrio, a leader in workforce performance, announced an integration with another solution from Avaya, a global leader in customer…
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Tailored to meet the specific needs of Indian enterprises, this in-country cloud deployment positions Calabrio as the first WEM organisation to offer local businesses unparalleled reliability, flexibility, and scalability for innovative…
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Calabrio, the customer experience intelligence company, announced that Calabrio ONE, the workforce engagement management suite, has been named a Leader product based on its high customer satisfaction scores, quality of support and…
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Integrated, data-driven module provides tools to better support, develop and engage agents, allowing them to better meet rising interaction volumes and complexity Calabrio, the customer experience intelligence…
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Calabrio, the customer experience intelligence company, has brought on Kristin Gaarder as its first chief human resources officer. This important addition to the executive team comes as Calabrio continues to strengthen operations in…
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Welcome to the HR Tech Roundup. We have gathered the top HR trends for 2021 with  different HR categories like Employee Engagement, e-Learning, Training and Development, Employee wellness, Career Development and Artificial Intelligence.…
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