Vyopta Survey Reveals Executives Don’t Fully Trust One Third of Remote Workers to Effectively Perform

Vyopta, the Collaboration Intelligence Company, released the results of a study on the real-life consequences of remote and hybrid work. Conducted by Wakefield Research, the study surveyed 200 U.S. executives at companies of 500 or more employees between July 30 and August 10, when Covid numbers began again to rise and return to office plans were yet again put on hold.

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When asked what percentage of your staff do you fully trust to be able to correctly navigate the remote technology needed to make remote work successful, the average response among executives was just 66%. That means that executives do not fully trust a full third of their staff to effectively perform when working remotely.

Online Accountability.

In addition, nearly a quarter of those surveyed reported they have seen an employee fired because of video or audio conference mistakes. It seems that business leaders expect employees to figure it out — or pay the price.

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It is not just firing: 83% have seen an employee receive some disciplinary action. Top actions executives have seen enacted over a call or video conference error include moving the responsibility of managing/facilitating meetings or calls to another staff member (53%); Giving an informal (40%) or formal (38%) reprimand; and Removing a staff member from a project (33%).

Nearly three in five business leaders (58%) responded that it is the company’s responsibility to ensure remote collaboration technology is working smoothly. But the other 42% say the burden is on employees to keep collaboration technology up and running.

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