PayrollOrg’s Survey Reveals Majority of Employees Have Instant Access to Pay and Benefits Information

Eighty-seven percent of employees have instant access to their pay and benefits information, according to results from the 2023 “Getting Paid In America” survey conducted by PayrollOrg (PAYO) during National Payroll Week.

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“For workforce, transparency into the payroll process, the ability to access earned wages faster and more frequently, and options for self-service technology are critical to maintaining a strong employer-employee relationship,” said Tom Hammond, vice president of corporate strategy and product management at Paychex.

The annual survey asked, “Does your employer provide an employee self-service portal, where you can access your pay and benefits information online?” More than 87 percent of respondents indicated their employer provides an online self-service portal.

The “Getting Paid In America” survey was held in conjunction with PAYO’s annual public awareness campaign National Payroll Week, September 4 – 8. Over 39,200 individuals responded to the survey, providing insight into how individuals are paid in America.

PayrollOrg (PAYO) is the industry leader in payroll education, publications, and networking. Each year, PAYO enrolls more than 100,000 participants from more than 100 countries in its training programs, and provides publications, newsletters, and resources to help payroll professionals maintain compliance.

PayrollOrg sets the standards for payroll excellence through certification programs at two levels. Explore the benefits of certification for you and your staff.

The Paychex ERTC Service can help any size business claim the employee retention tax credit retroactively if qualified wages were paid to eligible.

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National Payroll Week, September 4-8, 2023, celebrates America’s employees and the payroll professionals who pay them. Together through payroll withholding, we contribute, collect, report, and deposit 70% of the U.S. Treasury’s annual revenue, about $2.4 trillion per year.

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