New bring your own (BYO) GenAI model offers greater flexibility to customers’ AI-driven transformation…

First-ever installment of Upwork Updates headlined by Uma, Upwork’s Mindful AI, helping customers work smarter…

New strategic alliance combines TTEC's award-winning RealSkill curriculum development and learning methodology with…

This strategic partnership aims to optimize compliance and business process management (BPM) across a variety…

The new offering from Ventana Research, the software research business of ISG, provides research and expert…

Domo announced at Domopalooza: the AI + Data Conference a new wave of features for Domo.AI, the company’s framework…

Early GenAI adoption at global organisations continues to be slowed by chaotic data estates, search challenges,…

NICE Enlighten Copilot encompasses many key use cases for CX organizations to address business needs across…

Germany Cognigy, global leader in AI-powered customer service solutions, today announced its advancement to the…

NICE Enlighten XM provides brands with an unprecedented ability to understand, remember, and dynamically adapt…