Measuring Problem-Solving Skills Is the Hallmark of Modern Business Practice

  • Research identifies critical thinking as a crucial modern skill

Employers with an eye to the future now recognize problem-solving skills are as important as the technical skills required to perform a job.1 Questionmark, the online assessment provider, has identified regular assessments of a worker’s ability to solve problems as essential to ensuring the workforce has the modern skills it needs to meet today’s challenges.

“Modern skills for a post-pandemic world: preparing workers with the skills to thrive in today’s ever-changing business environment”

In a review of the skills required to thrive in today’s fast-changing workplace, Questionmark’s “Modern skills for a post-pandemic world” report details a range of modern skills that employers need to succeed. These include data literacy, digital literacy and problem solving.

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Recent employer research indicates skills gaps are a growing problem across sectors including finance and technology. It cites soft skills as employers’ top priority. Meanwhile, research by the World Economic Forum found that critical thinking and problem solving are the top skills that employers believe will grow in prominence.

John Kleeman, Founder of Questionmark, said: “Research in the past few years points to problem-solving skills as being crucial to business success. Many employers now put these ahead of technical skills. With hybrid work patterns here to stay for now, simple online assessments can help employers ensure their teams are ready to face the future of work.”

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Questionmark Thinking Skills by Cambridge Assessment helps employers measure the critical-thinking and problem-solving abilities of staff and potential recruits. It helps employers identify high-potential team members and candidates.

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