Uptime Institute 10th Annual Global Data Center Survey Shows Increasing Complexities, Outages
Findings show 44% had recent major outage that tangibly impacted their organization
Uptime Institute announced the key findings of its tenth annual Global Data Center Survey, the largest and most comprehensive in the data center industry. The results show a growing sector adapting to rapid change on multiple levels. In almost every area under discussion — outages, resiliency, staffing, workload placement or innovation — there is considerable variety in the strategies being employed.
Uptime Institute has reported on data center outages for several years, surveying operators on their experiences with outages, and closely tracking publicly recorded incidents. Even with the inherent difficulty collecting and assessing this information, clear trends from our research emerge: In surveys from 2018 and 2019, and now supported by our 2020 survey, outages occur with disturbing frequency, bigger outages are becoming more damaging and expensive, and what has been gained in improved processes and engineering has been partially offset by the challenges of maintaining ever more complex systems. Avoiding unplanned downtime remains a top technical and business challenge for all owners and operators.
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“Our 2020 survey results reflect a strong, growing sector facing increased change and complexity,” said Andy Lawrence, Executive Director of Research, Uptime Institute. “The growing complexity, along with the greater consequences of failure, creates the need for more vigilance and more sophisticated approaches to resiliency, performance and operations”.
Uptime Institute annually conducts its comprehensive global survey across the data center industry. This year’s survey was conducted March-April 2020 and includes responses from nearly 850 managers at organizations that own and operate data centers in more than 50 countries. This group is the focus of Uptime Institute’s new report. A second survey was conducted among a group of over 500 suppliers, designers, and advisors. Those survey results will be released in September 2020.
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