New Innovations Include Deeper Zoom and Microsoft Teams Integrations; Collaboration Security focus
Unify Square™, the leading monitoring & management software and services provider for Zoom and Microsoft Teams platforms, announced product innovation, software and services enhancements, and customer growth in 2020. With collaboration and communication deployments playing a critical role in enabling remote work, Unify Square has evolved its suite of tools and managed services to provide more comprehensive assistance for the health, security and scale of collaboration platforms.
“Enterprise IT has shown increased recognition for the importance and value of third-party monitoring tools and managed services for unified communications and collaboration since COVID-19 began,” said John Case, CEO of Unify Square. “The use of an expanded set of conferencing platforms, combined with the risk exposure created by an exponential amount of data being shared has created significant new business for Unify Square and our partners.”
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Customer & Partner Growth
In the past 12 months not only has PowerSuite maintained 95% customer retention, but sales grew by 40% or more year over year. In addition, the company recently completed its second largest sales quarter ever based on strong contributions from all parts of the business (consulting, cloud managed services and software).
Unify Square also reported strong growth from its network of partners in 2020. Key existing platform, carrier and hardware partners such as industry leaders BT, IBM, Microsoft, Zoom and Jabra led the charge. Most recently, the company joined forces with AVI-SPL. Under the new partnership AVI-SPL will focus on the management of technical details of the meeting room experience while Unify Square will continue to zero in on the user experience for both phone and conferencing.
“We’re excited about the synergies created by this new partnership with Unify Square,” said John Bailey, Senior Vice President, Technology & Innovation at AVI-SPL. “Our complimentary solution portfolios solve for a broad range of customer collaboration needs and delivering those together makes for a simplified customer experience, enabling a vital resource to organizations navigating this new remote normal.”