transcosmos inc. hereby announces that the company has formed a business process outsourcing (BPO) services partnership designed for HR department with Works Human Intelligence Co., Ltd. (Headquarters: Tokyo, Japan; Representative Director Chief Executive Officer: Tomitaro Anzai; WHI).
The BPO market continues to grow amid the accelerated move for work style reform and digital transformation (DX) among businesses. Business demands for BPO services in HR departments are also on the rise in order to manage a growing workload due to the rapid penetration of teleworking as one of the novel coronavirus infection prevention measures on top of the hiring difficulty as a result of declining working-age population and increased job mobility.
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transcosmos has been providing services that help businesses streamline operations in HR and IT departments. “COMPANY” by WHI provides highly versatile “standard features” and it adapts to a wide range of business operational requirements and commercial practice. By designing and building operations according to the relevant models, companies can standardize their operations smoother than ever before. “COMPANY” assists businesses in constantly increasing operational efficiency not only by enabling them to adapt to changes in relevant laws and organizational changes so that they can perform operations in the best possible ways, but also by providing system implementation, training and inquiry support services for systems users.
Under this partnership, the two companies provide BPaaS (Business Process as a Service) by combining “COMPANY,” WHI’s integrated HR system and BPO services by transcosmos. Through the services, transcosmos and WHI aim to help businesses enhance operational efficiency, focus on high-value operations, hedge against potential business continuity risks caused by external and internal factors, and more.
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