Leading Convenience Store Chain, Kum & Go, Takes Operations to Next Level with Crew

Kum & Go, a leading convenience store chain that operates 400 stores in 11 states, is deploying Crew, the #1 digital workplace platform for frontline teams, to all of its more than 5,000 associates and managers. Kum & Go selected Crew as part of its ongoing commitment to building a world-class employee experience and ensuring that its operations support an outstanding customer experience.

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.@kumandgo is deploying @crew_app to all of its store employees, to support next-level frontline operations during COVID-19.

“We are thrilled to welcome Kum & Go and have them as a close partner,” said Scott Van Brunt, Chief Operating Officer at Crew. “We know that frontline team communication has never been more important, and we are honored to help Kum & Go keep their entire organization connected with the Crew digital workplace. We couldn’t ask for a better partner to work with — Kum & Go is a forward-looking organization, one that will take full advantage of the Crew platform and be at the forefront of what it means to run a world-class retail operation.”

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Kum & Go selected Crew for its highly engaging, secure mobile app that transforms how work gets done for frontline teams. Kum & Go was looking for a solution that could meet several business imperatives. These included connecting its entire organization and communicating effectively at all levels, optimizing labor through streamlined scheduling and staffing workflows, and building culture through public recognition and motivation. After a rigorous selection process, Kum & Go determined that Crew was the ideal solution for a forward-thinking organization like theirs.

“Kum & Go is committed to building a positive, encouraging, and transparent culture for our Associates,” said Kum & Go Vice President of Operations, Marty Roush. “Crew is complementary to our existing systems and will enable our Associates to manage their own schedules. It will also help our newly established flex pools pick up shifts and manage their own work while supporting the larger team. We are especially excited to be able to share video content and virtual recognition between teams and directly to our Associates.”

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