360-degree view of student experience and advanced metrics capabilities are top priorities for TMCF.
Medallia, Inc. the global leader in customer and employee experience, announced that the Thurgood Marshall College Fund (TMCF) selected the Medallia Experience Cloud to help improve student and partner experience.
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“TMCF is a vital resource in the K-12 and higher education space, and a critical source for employers looking to attract top and diverse talent,” said Martinique L. Thompson, TMCF Vice President of Talent Acquisition and Campus Relations. “To better serve our students, member schools, and partners, we need to measure and understand the impact of TMCF programs. The ability to gather always-on feedback and understand the holistic view of our students as they journey through the TMCF process will help us continually improve.”
Established in 1987, TMCF is the nation’s largest organization exclusively representing the Black College Community. TMCF member-schools include the publicly-supported Historically Black Colleges and Universities (HBCUs) and Predominantly Black Institutions (PBIs).
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With Medallia, TMCF can better gather student and partner feedback to help enhance operations, improve overall student experiences, increase academic achievement, and provide accurate metrics critical to engaging the entire TMCF ecosystem of students, partners, and donors.
“As a company with a mission to help create cultures that value every person and every experience, we’re honored to be partnering with a mission-aligned leader like TMCF,” said Medallia Executive Vice President of Environment, Social & Governance, René Carayol.
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