HR Tech Predictions 2022: Audrius Zujus, Co-founder and CTO at Argyle

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RPAs and UI Integrations will start blending with APIs as first-level citizens

I think that RPAs and UI Integrations will start blending in 2022 with APIs as first-level citizens.

As we head into the brave new world of API integrations, one thing becomes apparent–only a small number of current market players are ready to build APIs. A good example is the PSD2 initiative in the EU that mandates banks to build APIs for open banking. Although these APIs have been built, the technology is not quite ideal for execution, in part because of the fact that good APIs are complex and expensive to maintain. More market players will take on the role of an educated gatekeeper who is abstracting poor quality APIs and enchanting the public with UI interactions wherever necessary. As a result, an ecosystem will emerge where API quality is no longer dictated by the underlying technology but rather by the parties who maintain those integrations. Therefore robotic process automation (RPA), UI integration, and code-powered APIs will converge into one product offering.  where the quality of the underlying technology doesn’t matter as much as the quality of the final results you can achieve from using it.

Open Data trend started by Open Banking has infected all the deep web

The open data trend started by open banking will affect the deep web in its entirety in the coming years.

The deep web (not to be confused with the dark web) is the part of the internet that is only accessible behind user logins with most of the information held behind a credential pair. However, the information and data each individual owns, for example, employment data, bank data, or select types of social media or healthcare data, still belongs to that person and is accessible by only them on the onset. Open banking initiatives have paved the way and set an example for unlocking those parts of the deep web and empowering its users to use the data they own for their own purposes. This concept will bleed into other industries and other parts of the web the same way the fintech industry has pushed for user-permission-ed employment data. More players will come into this space, such as gaming, accounting, and medical records, and we will see the volume of open data grow.

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Remote work becomes work, just like mobile phones became phones

Remote work becomes work, just like mobile phones have become phones.

Remote work will continue to normalize in the coming year. It will become so ordinary that there will be excitement around opportunities to work in-office, just how pre-pandemic, opportunities to work from home were exciting. This will create a new norm for the “workplace.” Companies will begin building office spaces that resemble large meeting places and recreational facilities over traditional rows of desks and cubicles since the opportunity to work outside of the house will be considered a fun experience and not just part of day-to-day life. As the overall number of offices around the world continues to decline, we will see more of these exciting “meeting areas” built where colleagues can gather to network, bond, brainstorm and then leave to their home offices to conduct their work. Additionally, houses with more rooms will be in higher demand to accommodate for working space and so will tech that supports a distributed workforce, for example, noise-canceling technology that reduces noise from other rooms.

Thank you so much for chatting with us. We look forward to speaking with you again!