Centralized mobility hub will provide a truly holistic client experience
Cartus Corporation, the leader in global mobility, announces its new centralized mobility hub, MovePro360. Developed in house by Cartus’ Product Solutions and IT teams, the omnichannel platform is being designed to help HR and mobility staff forward-manage their relocation program while anticipating transferee needs.
In surveying clients and prospects, the number one request is the ability to access a comprehensive, real-time snapshot of their entire relocation program while capturing data from key suppliers—a true single source of truth.
Recent Cartus survey data shows that more than 70% of clients access three or more systems in order to manage their mobility programs, with only 40% of respondents agreeing that their mobility data is both easy to access and reliable.
With a sharp focus on incorporating client feedback, Cartus is developing MovePro360 using a flexible cloud- and API-based framework to support easy integration of external data sources while offering real-time access to information from any device.
Influenced by the solution-focused philosophy of design thinking, future iterations of MovePro360 will incorporate:
- Real-time move status—including predictive “at risk” notifications for individual transferees
- Live sentiment tracking
- Benefit selection tool to support core/flex and employee-choice programs
- Expatriate compensation capabilities—including extended business traveler (EBT) solution
- Robust reporting
- Simplified authorization process
- Access to supplier invoices
- Configurable home page and dashboards
With an anticipated Q4 2019 release date, MovePro360 is the largest technology initiative among an array of digital products that Cartus has launched recently to enhance the client and customer experience. In a year of impressive Agile technology developments, MovePro360 aims to connect people, services, and systems with complete, accurate, and timely information.
Larry Ghirardo, Vice President, Client Services and Global Business Owner of this product, commented, “The new centralized mobility hub from Cartus, MovePro360, provides mobility professionals with exactly what they have asked for: a single source of truth. MovePro360 will empower users with the most complete information available and can be accessed from any device for accurate updates during any point in the relocation. MovePro360 will continue to evolve as it is used regularly and will be able to easily monitor your program and directly access employee status. To be able to understand where they are in their journey, know how they are doing, and be able to make real time decisions to influence outcomes is what mobility professionals asked for and is what Cartus will deliver.”