New Envoy Workplace Trends Guide Reveals Inefficiencies in Workplace Management Delay Critical Business Decisions

More efficient, automated systems are needed to streamline workplace operations

Envoy, an integrated workplace platform that connects people, spaces, and data, published its latest workplace trends guide, which includes data from 440+ surveyed executives and managers across various departments including workplace and facilities management, workplace security, IT, finance, and HR.

In recent years, organizations have faced significant shifts in workplace dynamics, pushing them to constantly adapt. However, many have relied on outdated and manual processes as short-term solutions, leading to inefficiencies in workplace management. Envoy’s new guide on solving workplace challenges reveals that as a result, nearly half (47%) of companies have had to delay critical business decisions due to complexities arising from remote or hybrid work policies. The reliance on inefficient workplace management practices are draining resources and impacting the bottom line.

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Additional key findings include:

The Silent Drain on Resources

• Time-Consuming Reporting: Over 40% of organizations allocate 11+ hours monthly to generating space utilization reports, with some spending up to 40+ hours a month on this task alone.
• Manual Data Collection: 60% of workplace leaders still manually gather employee attendance data for real estate decisions, highlighting a significant inefficiency in data management.

Why Partial Insights Hurt

• Incomplete Data Insights: While 76% of companies rely on badge swipes or Wi-Fi access for attendance data, they lack comprehensive space utilization insights, limiting their ability to optimize workplace layouts effectively.
• Underutilized Space: 17% of organizations report that over a quarter of their space is either unused or underutilized, indicating significant potential for space optimization and cost savings.

These findings underscore how the reliance on outdated systems for workplace management is not just inefficient but is actively hindering progress. By adopting automated and more efficient processes for data collection and reporting, companies can reduce delays and make decisions with great speed and accuracy. This shift will free up valuable time, allowing teams to focus on more strategic initiatives while keeping pace with the evolving workplace landscape.

Envoy partnered with Hanover Research to survey 440+ U.S. company executives and workplace managers across workplace and facilities management, workplace security, IT, and HR in the United States. “Executives” are defined as those with a seniority of vice-president or greater. “Workplace managers” are defined as those with specific workplace roles. Executives and workplace managers are collectively defined as “leaders.”

Envoy empowers over 16,000 workplaces and properties around the globe to redefine how their workplaces run. We connect people, spaces, and data in one seamlessly integrated workplace platform, providing a single solution to manage every aspect of any facility, anywhere. Companies of all sizes can deliver unrivaled employee and visitor experiences to optimize working together in-person. By capturing data and space usage across multiple sources, we help customers make informed workplace resourcing and investment decisions–all while supporting the requirements of operating a secure, safe and fully compliant workplace. We power the places where people work best together.

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