Avaya Cloud Office™ Recognized For Exceptional Innovation – Enabling Users to Leverage Cloud Communications To Empower Their Workforce
New UCaaS solution receives 2020 Unified Communications Product of the Year Award as Customer Adoption Accelerates
Avaya, a global leader in solutions to enhance and simplify communications and collaboration, announced that its Avaya Cloud Office™ by RingCentral® UCaaS solution has been named a 2020 Unified Communications Product of the Year Award winner by INTERNET TELEPHONY magazine. The award honors the most innovative unified communications products and solutions available over the past twelve months.
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#TechNews: #AvayaCloudOffice receives 2020 Unified Communications Product of the Year Award as Customer Adoption Accelerates. #UCaaS #ExperiencesThatMatter
Adoption of cloud solutions continues to rise with nearly 65 percent of organizations today using cloud services2, but many customers are still lacking a cloud-based unified communications solution that can meet the needs for people working across multiple touchpoints and devices. Avaya Cloud Office continues to gain momentum with users globally, enhancing the way organizations communicate with customers, partners and colleagues through an all-in-one solution that delivers seamless collaboration across multiple channels. By enabling voice calls, team messaging, meetings, conferencing and file sharing in a single solution, Avaya Cloud Office reduces cost and complexity while empowering workforces to call, meet and message across any device from wherever they are.
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“Avaya Cloud Office enables organizations to fundamentally enhance the way their business communicates with clients, partners and across their teams with a simple, all-in-one solution,” said Dennis Kozak, SVP, Business Transformation, Avaya. “Regardless of organization size, location or industry, better collaboration is proven to help drive workplace productivity, and as we expand availability for Avaya Cloud Office to new markets globally, we are getting a tremendous response from new users.”
Established in 1958, U.S.-based Concrete Supply has steadily expanded its market reach throughout the Carolinas by providing premier, ready mix concrete and superior service to its customers. “As a company that operates a family of businesses employing over 900 people, communications is at the center of everything we do. We produce millions of construction materials annually in 90 production facilities throughout both North and South Carolina and performance problems with our previous system was costing money, time, and most importantly user and customer confidence,” said Chris Barbee, Manager, Information Technology, Concrete Supply. “Our interest in the award-winning Avaya Cloud Office solution to digitally transform our business was driven by the mutual focus that both our company and Avaya have on User and Customer Experience, and was strengthened by the speed, ease of use and flexibility the solution provides us in leveraging modern cloud applications.”
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