Year up Professional Resources, PBC (YUPRO) Wins Two ClearlyRated 2022 Best of Staffing Awards for Client and Employee Satisfaction

• Opportunity Talent Provider Far Outperforms Traditional Corporate Staffing Firms

Year Up Professional Resources, PBC (YUPRO), the nation’s leading Opportunity Talent placement firm, announced that they have received two awards from ClearlyRated’s Best in Staffing 2022: Best of Staffing for Client Satisfaction for the second straight year; and Best of Staffing for Employee Satisfaction.

“YUPRO’s success continues to prove that corporations and society benefit by valuing Opportunity Talent as a key component of their talent pipeline strategy”

YUPRO received satisfaction scores of 9 or 10 out of 10 from 83.9% of their clients, significantly higher than the industry’s average of 41%, and a client Net Promoter® Score (NPS) score of 80.6% also exceeding the industry average of 29% in 2021, both demonstrating the high-quality service this firm provides across the company.

HR Technology News: Employers Eyeing New Sources of Talent, Changes in Skills to Tackle Labor Shortage

“These high satisfaction scores from our clients is further validation that Opportunity Talent brings not just technical skills, but the motivation, loyalty, and grit that employers value so much,” said Michelle Sims, CEO of YUPRO. “Every decision we make as an organization is focused on both championing our untapped and underrepresented workforce and exceeding our clients’ expectations,” says Sims.

During this inaugural survey of the Employee Satisfaction Award, which aligns with Sims’ first full year as CEO, YUPRO received a score of 9 or 10 from 89.5% of internal employees resulting in an NPS of 64.7%, which exceeds the 50% global NPS standard for an “excellent” employee experience rating.

HR Technology News: Talent Development Professionals Play a Critical Role in Addressing the Workplace Skills Gap

“YUPRO’s success continues to prove that corporations and society benefit by valuing Opportunity Talent as a key component of their talent pipeline strategy,” said Gerald Chertavian, founder and CEO of Year Up, Inc., YUPRO’s parent company. “It’s good business strategy, and it is key to closing the Opportunity Divide in our nation.”

ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients and employees. Employees’ of winning firms report superior employee experience and firm commitment to DEI. On average, employees of winning agencies are over two times more likely to be satisfied with their staffing firm compared to those working with non-winning agencies.

HR Technology News: Viventium Partners With ZayZoon to Deliver Access to Earned Wages to Employees and Caregivers