OneAmerica Financial® Selects FINEOS AdminSuite to Modernize and Enhance Employee Benefits Customer Experience
OneAmerica Financial® and FINEOS Corporation announced a new collaboration, with OneAmerica Financial selecting the market-leading, purpose-built FINEOS AdminSuite “Quote-to-Claim” Platform to transform its Employee Benefits group insurance operations and create a more seamless experience for customers.
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OneAmerica Financial selects FINEOS AdminSuite to modernize employee benefits operations, streamline processes, and enhance customer experiences.
“For nearly 150 years, we’ve built our business on trust, delivering products that meet market needs, backed by strong service and lasting relationships,” said Joe Ingream, president of Employee Benefits at OneAmerica Financial. “Investing in and modernizing our administrative foundation through the FINEOS platform is an exciting step forward as we continue to grow our employee benefits business and expand our product suite. By combining our human-centered approach with an integrated ecosystem of modern technologies, we can deliver more personalized support and greater efficiency, helping employers move forward with confidence.”
OneAmerica Financial already uses FINEOS AdminSuite for disability claims and will expand its use across underwriting, policy administration and life and waiver claims.
This expansion marks a significant step toward a more digitally connected operating model, designed to break down silos across the insurance lifecycle and enable faster product innovation, greater efficiency and more meaningful customer engagement at every touchpoint.
“We are proud to work with OneAmerica Financial on this transformative journey to modernize and unify their core insurance operations,” said FINEOS CEO Michael Kelly. “Across the life, accident and health industry, insurers are moving beyond incremental change and ‘bolt-on technologies’ toward true digital transformation, where agility, real-time data, and seamless customer experiences are foundational. We are excited to support OneAmerica Financial as they build for the future and continue to elevate their market presence.”
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