Leading Frontline Workforce Retention Platform Receives Top Ratings from its Customers for User Experience, Quality of Support and More
WorkStep, a technology company that helps large employers hire and retain their hourly workforce, has been recognized by G2, the world’s leading business solutions review site, as a High Performer in the Employee Engagement category for Fall 2022.
“Potential buyers know they can trust these insights when researching and selecting software because they’re rooted in vetted, verified, and authentic reviews.”
“Between the Great Resignation and a worsening labor shortage, retention continues to be a top priority for businesses across the U.S.,” said Dan Johnston, co-founder and CEO of WorkStep. “G2’s recognition shows WorkStep is reducing sky-high turnover and cultivating a positive workplace environment in a sector plagued with labor challenges. As a feedback-centric platform, we understand the importance of customer reviews. We appreciate the feedback from our customers and look forward to serving more leading brands in the near future.”
G2 defines employee engagement software as tools that help organizations solicit and track feedback from their employees, recognize employee achievements, and promote positive activity. In the category, WorkStep earned ratings in quality of support (9.7), ease of setup (9.7) and ease of use (9.2). One hundred percent of users rated the hiring and retention platform four or five stars.
Highlights from recent WorkStep customer reviews on G2 include:
- “WorkStep helps us focus our employee retention efforts on the right areas.”
- “WorkStep’s benchmarks are critical indicators of the health of each one of my facilities. We have implemented several initiatives thanks to WorkStep.”
- “WorkStep is extremely user-friendly, easy to learn and navigate. It makes the entire process easy to manage and is very efficient.”
- “WorkStep’s anonymous surveys allow employers to have a close pulse on employee satisfaction, which in turn drives change.”
“Rankings on G2 reports are based on data provided to us by real software buyers,” said Sara Rossio, Chief Product Officer at G2. “Potential buyers know they can trust these insights when researching and selecting software because they’re rooted in vetted, verified, and authentic reviews.”
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