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Symphony Talent Releases On-demand Interviewing to Expand Candidate Qualification Beyond the Resume

Symphony Talent, a global company that helps organizations transform their recruitment processes and talent experience, just released SmashFlyX On-demand Interviewing as part of its recruitment marketing platform. The new module automates one-way video and audio screening and empowers recruiters and hiring managers to “meet” more talent in less time, better evaluating fit and skills.

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LinkedIn’s 2019 Global Talent Trends research revealed 92% of respondents said soft skills are more important than technical skills in driving successful hires. But time-strapped recruiters take an average of just 7.4 seconds to scan a candidate’s resume, which largely only focuses on experience and technical skills.

“As organizations continue to invest in talent marketing and pipelining, recruiting teams need an efficient, human approach to assessing candidates beyond a static resume,” said Symphony Talent CEO Roopesh Nair. “On-demand interviewing within our CRM will help recruiters broaden their ability to qualify talent pre-apply, build stronger talent profiles, and better market open positions to relevant candidates.”

Most virtual interviewing tools in the market are point solutions, providing third-party CRM integrations at best. With SmashFlyX, teams can now automate CRM workflows to prompt on-demand interview screening at critical times, like after a virtual event or to a specific pipeline if a related job opens. Recruiters can then access the recorded video and audio interviews right within the CRM talent profile.

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“While this module enhances the screening experience for recruiters, it also drastically improves the candidate’s experience with a conversational interface,” said Lisa Bordinat, Symphony Talent’s senior vice president of assessments and customer care. “Video interviewing is new for a lot of people in our current environment, and if we can make it more approachable and less stressful, it’s a win.”

Other key features of SmashFlyX On-demand Interviewing include:

  • Audio screening: SmashFlyX already removes key bias-driving information from resumes — name, school, and dates — to empower recruiters to qualify based on experience and skills. With the option of audio-only screening, candidates can turn off video, and teams can save hours on phone interviewing while removing another layer of initial bias like appearance and attire.
  • Pre-configured question library: With a 500+ question library across both competency and behavioral abilities built by Symphony Talent’s industrial and organizational psychologists, teams can find and scale specific interview approaches and customize templates for future use.
  • Custom branding: Teams can continue their career site and recruitment marketing branding by customizing the entire on-demand interview experience, from welcome message to exit screen.

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