Adelphi University Improves Students’ Digital Experience with New Yext Answers-Powered Website

Adelphi’s redesigned website is supercharged with the Yext Answers Bar, making it easier for students to find answers to their questions about the University with a click of a button

Yext, Inc. (NYSE: YEXT), the Search Experience Cloud company, and Adelphi University, Long Island’s oldest private coeducational university, today announced their collaboration to deliver an enhanced search experience with Yext Answers, Yext’s innovative site search product, on the University’s newly redesigned website.

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While Adelphi continues to adjust to a hybrid model of learning due to the coronavirus pandemic, the University has launched a redesigned, modernized website with the latest technology. Adelphi’s new website is mobile-optimized, user-friendly, and accessible in line with generally recognized standards. It allows current and prospective students, families, faculty, and staff to easily locate pertinent information. By implementing Yext Answers, the site offers a powerful search engine that uses Natural Language Processing (NLP) to understand complex questions and answer them directly.

Whether it is a question about admissions requirements, programs of study, financial aid deadlines, or safety precautions amid COVID-19, Yext Answers will instantly populate answers from Adelphi, minimizing the need for site visitors to unnecessarily click around the website or navigate off-site to find the information they seek.

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“Adelphi continues to put in place tools to ensure a strong student experience. With our innovative new website, we are better serving our students — especially in today’s heightened virtual environment” said Christine M. Riordan, president of Adelphi. “With the Yext Answers Bar, students and their families can easily and instantly get relevant helpful answers.”

“We’re proud to work with a world-class university like Adelphi to provide students and their families a more seamless, stress-free search experience on the university’s homepage,” said Patrick Blair, co-Chief Revenue Officer at Yext. “Whether someone is a prospective student or a seasoned senior, a new semester always brings new questions about admissions, graduation, and today, updates related to COVID-19. Yext Answers can help answer all of those questions and more so that students can easily get the information they need to inform important decisions about their education.”

“Adelphi continues to collaborate with innovative companies, and we are proud to add Yext to our list of valued partners,” said President Riordan.

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