Product Genius Corporation launched its groundbreaking AI-powered digital employee platform, transforming how small…

Anvl, a leading provider of Connected Worker platform software, is excited to announce the appointment of Nick…

"The survey of 300 contact centre leaders in the U.S., U.K., Australia and New Zealand and sheds light on current…

Data highlights ways AI brings 24/7 immediacy, with automation and personalisation, for continuous engagement…

RingCentral’s advanced cloud telephony capabilities, integration with Microsoft Teams, and 99.999% uptime…

Startek a global customer experience (CX) solutions provider,announced the launch of Startek Agent AI, a modular…

Startek a global customer experience (CX) solutions provider,announced the launch of Startek Agent AI, a modular…

Leading Public Accounting, Tax, and Advisory Firm Deploys 8x8 Voice for Microsoft Teams and 8x8 Contact…

ISG Provider Lens report sees more US enterprises partnering with service providers on digital transformation…

Verint, The Customer Engagement Company, announced that several solutions within its Customer Engagement Cloud…