Firms are struggling to get new joiners off to a flying start and are paying the price with higher staff turnover. Questionmark, the online assessment provider is calling on employers to track whether the information they give staff members in their first few weeks is being retained and utilized.
Good onboarding programs, in which employers help new starters get up to speed, can improve employee retention by as much as 50%1. However, during the pandemic the need for “remote onboarding” meant 37% of participants reported significant difficulties with the process, according to a survey by hiring software providers, Workable.
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Staff retention and skills shortages are increasingly becoming problems, so ineffective onboarding is not an issue that employers can afford to ignore.
During the onboarding process, employers can use tests to check new starters understand what they need to. They enable both employees and managers to check progress and shape training or learning appropriately.
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John Kleeman, Founder of Questionmark, said: “An employee’s first few weeks are crucial and good onboarding should enable them to quickly become a productive member of the team. Yet some 15% of people that leave their job do so in the first 90 days. High-quality onboarding can help tackle that problem.”
Measuring the success of onboarding with staff assessments enables employers to refine and perfect their programs. It also helps identify long-term training needs for the individual and contributes toward a meaningful career development plan.
The Questionmark enterprise-grade platform makes assessment content easy to create and use. The platform automatically marks papers and instantly compiles results. It is easy to spot trends and patterns among new starters. When the stakes are high, a range of anti-cheating measures is also available.
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