Company marks sixth year in the Top 15 of the annual list, which recognizes companies for hiring remote workers
TTEC Holdings, Inc. , a leading digital global customer experience technology and services company focused on the design, implementation and delivery of transformative solutions for many of the world’s most iconic and disruptive brands, today announced that it has been ranked 13th on FlexJobs’ annual list of the Top 100 Companies to Watch for Remote Jobs in 2020.
TTEC offers remote customer sales and support opportunities through its Humanify @home offering. The company also provides remote opportunities through TTEC Digital including roles in information technology, consulting and digital analytics.
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“We are honored to be recognized for the sixth year in a row by FlexJobs as a leader in providing remote opportunities as we understand the need to meet talent where they are,” said Colleen Ritchie, senior vice president of operations, TTEC. “By offering these remote opportunities through Humanify @home and TTEC Digital, TTEC hires candidates including veterans transitioning back to civilian life, displaced workers, students and parents. We can also recruit and hire those with unique skillsets like data scientists and industry experts. These individuals benefit from a flexible work schedule and appreciate the professional development and career advancement opportunities available from a global leader in customer experience.”
The list is based on an analysis of over 54,000 companies and their remote job posting histories in the FlexJobs database between January 1, 2019 and December 31, 2019. A “remote job” is defined as a professional-level job that allows the worker to work from home either entirely or part time. Remote jobs are also known as telecommuting jobs, virtual jobs and work-from-home jobs.
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“The most notable change we’ve seen over the past year is not so much the growth in the sheer volume of remote job listings, but the growth in the variety of remote job titles these companies are seeking to hire,” said Sara Sutton, founder and CEO of FlexJobs. “Companies are expanding the range of professional positions they’re allowing to work from home.”
Available in the U.S. and Canada, TTEC’s Humanify @home solution combines the same quality management, security and operational excellence of TTEC’s onsite customer engagement center associates with the flexibility and cost-structure of a variable business model for clients. This enables TTEC to partner with clients to quickly scale CX programs as they grow or expand to meet seasonal demands.
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