Nearly 6 in 10 Frontline Workers Report Stress Due to Skills Gap, New Report Finds
Schoox Partners with Lighthouse Research & Advisory for Frontline Worker Skills Report
A new report by Schoox, a leader in learning management and talent development software, in partnership with Lighthouse Research & Advisory, reveals a significant skills gap among frontline workers. Nearly 6 in 10 frontline workers report feeling stressed due to low staffing levels, highlighting the urgency for businesses to address this critical issue.
The report, titled “Frontline Worker Skills Growth and the L&D Disconnect,” analyzes data from a survey of over 700 employers and 1,000 workers in construction, hospitality, food service, retail, and manufacturing. It explores the challenges organizations face in developing their frontline workforce and offers practical solutions to bridge the skills gap.
“A study by Deloitte and The Manufacturing Institute found that 1.9 million manufacturing jobs could remain unfilled due to the skills gap,” said Lefteris Ntouanoglou, founder and CEO of Schoox. “Frontline organizations across all industries must develop a skilled and engaged workforce, and our work with Lighthouse seeks to guide business leaders in how to do just that.”
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The report highlights key areas for improvement, including:
Addressing communication gaps between leadership and frontline workers
Identifying unique challenges and opportunities for training by industry
Implementing effective training programs that are accessible and engaging for frontline staff
“By proactively investing in frontline worker training, organizations can empower their employees, improve customer satisfaction, and achieve their business goals,” said Ben Eubanks, Chief Research Officer at Lighthouse Research & Advisory.
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