Constellation Research Recognizes Global Executives Championing Disruptive Digital Initiatives
Constellation Research announced its annual Ambient Experience 100 (AX100), an elite list of global executives focused on transforming both customer and employee experiences across their markets and their organizations. These leaders represent an exclusive cadre of rule breakers, peers and influencers willing to rethink possible.
The induction ceremony will be held at Constellation’s Ambient Experience Summit on February 27 in Austin, Texas.
“As we navigate through the ongoing challenges of the decade, the concept of ambient experience is becoming increasingly integral to all aspects of our personal and professional lives. However, there remains a significant journey ahead for organizations to master and further develop the crucial art and science of delivering experiences at work and to our customers,” said Dion Hinchcliffe, VP and principal analyst for Constellation Research. “This year’s AX100 showcases an extraordinary and varied group of pioneers who are either advancing the boundaries or engaging in significant strategic efforts in the realm of experience, addressing a wide range of audiences from consumers to employees.”
Constellation Research announced its annual Ambient Experience 100 (AX100), an elite list of global executives focused on transforming both customer and employee experiences across their markets and their organisations. These leaders represent an exclusive cadre of rule breakers, peers and influencers willing to rethink possible.
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The induction ceremony will be held at Constellation’s Ambient Experience Summit on February 27 in Austin, Texas.
“As we navigate through the ongoing challenges of the decade, the concept of ambient experience is becoming increasingly integral to all aspects of our personal and professional lives. However, there remains a significant journey ahead for organisations to master and further develop the crucial art and science of delivering experiences at work and to our customers,” said Dion Hinchcliffe, VP and principal analyst for Constellation Research. “This year’s AX100 showcases an extraordinary and varied group of pioneers who are either advancing the boundaries or engaging in significant strategic efforts in the realm of experience, addressing a wide range of audiences from consumers to employees.”
Constellation Research’s nomination committee looked for key traits and actions among the AX100 leaders:
- Thinking outside of the box and breaking the status quo through bold measures
- Activating and advancing experiences that understand and anticipate customers’ needs
- Recognizing and respecting that customers call the shots
- Making real impact by guiding their organisations to reinvent themselves and disrupt their industries
“Leaders across employee and customer experience have been tested, pushed and tested again to stay ahead of technology trends while keeping their eyes firmly focused on the people who are truly critical for success…our customers and our employees,” noted Liz Miller, VP & Principal Analyst with Constellation Research. “This class of AX100 honorees not only weathered these tests, but they have set the bar of best practices high, achieving what many thought was impossible: delivering meaningful, personalised, contextual experiences rooted in empathy and humanity, delivered at machine scale.”
The AX100 executives were chosen through nominations from peers, industry influencers, technology vendors, analysts and reference checks. Here’s the complete list of AX100 honorees.
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