ResumeBuilder.com Survey Reveals 1 in 3 Companies Will Replace Employees With AI in 2024

Survey shows 53 percent of companies currently use AI, 24 percent have plans to start using AI next year

ResumeBuilder.com, the premier resource for professional resume templates and career advice, has published a recent survey report that investigates business leaders’ beliefs regarding the impact of AI on their companies. The report also shares insight into the importance of AI skills for employees and job candidates. The survey garnered responses from 750 business leaders from companies that currently use AI or plan to use AI in 2024.

According to the survey, 53 percent of companies currently use AI and 24 percent of companies plan to start using AI in 2024. Among companies currently using AI, 67 percent say they use it for customer support, 66 percent say for research, and 61 percent say for creating summaries of meetings or documents. Of this same group, 37 percent say workers were laid off in 2023 due to the company’s use of AI. Likewise, in 2024, 44 percent of companies who use AI or plan to by next year say employees will be laid off due to company use of AI.

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“I’m not surprised by these results, and I hope this article is a wake-up call for anyone rejecting AI in their industry or function,” says ResumeBuilder’s resume and career strategist Julia Toothacre. “Employees need to find ways to grow their skills and stay relevant in their field if they don’t want their job to be given to AI.”

The results of the survey also show that 91 percent of companies currently using AI or planning to start using AI in 2024 will hire new employees next year. Of this group, 96 percent say it will be very or somewhat beneficial for candidates to have experience with AI. Likewise, 83 percent say employees who have AI skills will have more job security at their company than those who do not.

This online poll was commissioned by ResumeBuilder.com and conducted via Pollfish on November 2, 2023. Respondents consist of a national sample of 750 individuals. To be eligible to take the survey, respondents had to be age 25 or older, be employed for wages or self-employed, have a household income of at least $75,000 per year, and work at a company with 11 or more employees. Respondents also identified their job role as a C-level executive, president/CEO/chairperson, director, owner or partner, chief technology officer, or chief financial officer.

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