Human Experience Platforms, Disruptive Architecture, and Trust Are Redefining the Enterprise, Annual Deloitte Tech Trends Report Finds
Tech Trends 2020 Dives into the Emerging Technologies Reshaping the Modern Enterprise
The convergence of enterprise technology trends will continue to profoundly transform all businesses and unlock potential for innovation, Deloitte’s Tech Trends 2020 report reveals.
The 11th annual report on technology trends captures the intersection of digital technologies, human experiences, and increasingly sophisticated analytics and artificial intelligence technologies in the modern enterprise. The report explores digital twins, the new role technology architects play in business outcomes, and affective computing-driven “human experience platforms” that are redefining the way humans and machines interact. Tech Trends 2020 also shares key insights and prescriptive advice for business and technology leaders so they can better understand what technologies will disrupt their businesses during the next 18 – 24 months.
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“Technology is the number-one differentiator for businesses today and that will only accelerate in the years to come as even more powerful innovations take hold,” said Scott Buchholz, emerging technologies research director and government and public services CTO at Deloitte Consulting LLP. “The most successful businesses today are combining cutting-edge technologies like machine learning and IoT with disruptive IT architecture and supercharged talent to create entirely new ways of working – and they already see the benefits.”
And with organizations needing to adapt and respond quickly to ongoing technology disruption, Deloitte expects to see more IT and finance leaders working together to develop new flexible approaches for funding innovation at the speed of Agile.
The report also provides a view of 11 years of trending the trends with insight into how trends evolve into table stakes over time, an update on the symbiotic benefits derived from the macro technology forces that serve as the foundation for business transformation, and a look at “what’s next” beyond the near term.
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“Technology is constantly in motion. Executives should take tomorrow’s cues from today’s trends. ‘Horizon next’ technologies are evolving out of today’s core trends, sometimes in unexpected ways, giving rise to new opportunities,” added Bill Briggs, Chief Technology Officer, Deloitte Consulting LLP.
“The trends of 2020 will disrupt entire industries and redefine business as we know it in the next decade, even as digital innovation becomes the norm for organizations of all sizes,” said Buchholz. “Some of these trends may not come to fruition exactly as envisioned, but the technologies underpinning them will fundamentally change the way we work.”
Deloitte provides industry-leading audit, consulting, tax and advisory services to many of the world’s most admired brands, including nearly 90% of the Fortune 500 and more than 5,000 private and middle market companies. Our people work across the industry sectors that drive and shape today’s marketplace — delivering measurable and lasting results that help reinforce public trust in our capital markets, inspire clients to see challenges as opportunities to transform and thrive, and help lead the way toward a stronger economy and a healthy society.
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