Phenom Launches Customer Advisory Board to Drive Innovative Solutions to Today’s Top Talent Challenges
Inaugural Members Include U.S. Bank, Giant Eagle, Bon Secours Mercy Health and Life Time
Phenom, the global leader in Talent Experience Management (TXM), launched its Customer Advisory Board (CAB), bringing together global companies to discuss their top hiring and retention challenges. The board’s insights will also influence product innovations throughout the Phenom talent experience platform, enabling customers to meet evolving workforce goals in the face of a changing talent landscape.
“The companies taking part in our first-ever Customer Advisory Board are ahead of the talent curve. Insights from what they are hearing and seeing in a shifting talent landscape are invaluable as we develop the technology of tomorrow.”
Executives from retail, financial services, manufacturing, healthcare and software sectors — including U.S. Bank, Giant Eagle, Bon Secours Mercy Health and Life Time — joined Phenom’s CAB meeting in Philadelphia for day-long sessions and peer-to-peer networking. Collectively these global brands employ hundreds of thousands of people, and hire and professionally develop thousands more a year.
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While examining the current macroeconomic environment and sharing insights into their respective industries, CAB members singled out skills, talent acquisition automation, greater efficiency and diversity and inclusion as the top business priorities in the C-suite — particularly in industries with rapid turnover and seasonal hiring needs such as healthcare, hospitality, manufacturing, retail and transportation.
“The companies taking part in our first-ever Customer Advisory Board are ahead of the talent curve,” said Jess Elmquist, Chief Human Resources Officer and Chief Evangelist of Phenom. “Insights from what they are hearing and seeing in a shifting talent landscape are invaluable as we develop the technology of tomorrow.”
Mahe Bayireddi, Phenom CEO and co-founder, provided a strategic innovation overview and discussed the company’s 10-year history of building industry and use-case specific artificial intelligence (AI) data models as key differentiators in Phenom’s four experience areas: candidates, employees, recruiters and managers.
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Fortune 500 companies are using AI to streamline and remove friction from the candidate experience, while recruitment teams can save substantial time on administrative tasks such as interview scheduling. AI also helps existing employees with a tailored career path, skills gap analysis, and learning courses to support professional development.
The Phenom CAB meeting comes as the pace of job-switching continues around the world, intensifying the battle for talent and raising the stakes on companies’ ability to attract new workers while holding on to their own employees.
The Customer Advisory Board plans to hold additional meetings through this year and into 2023.
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